Yesterday I had polar opposite customer service experiences – all in the matter of a couple hours. I was appalled by one, and amazed by the other. I put out a tweet/facebook post about the first (the bad one) and got so much response I thought I’d tell a bit more of the story. Started [...] Read More...

Last year I turned 40. You may or may not remember, but I decided to give away my birthday. (You can read more about that here if you’d like.) Bottom line: People ended up donating a few thousand dollars that all went to putting cement floors in the slums of the Dominican Republic. Originally the [...] Read More...

In the sermon a week ago – when I was actually at my home church! – our pastor shared this quote from Søren Kierkegaard. I’ve been thinking about it ever since. Without any further commentary…here’s the quote. The matter is quite simple. The Bible is very easy to understand. But we Christians are a bunch [...] Read More...

As I mentioned a week ago, KeithFerrin.com is focused on Ministry, Marketing, Communication, and “Kingdom stuff.” Here’s a bit more on the third area: Almost everything I do with That You May Know Ministries is communication in some form. Speaking, storytelling, writing, teaching, etc. Almost everything I do with True Success Coaching is helping others [...] Read More...